Privacy Policy

INTRODUCTION

Simba Safaris is dedicated to the secure storage and protection of your personal information. We respect your privacy and assure you that your details will only be used to provide the services you have requested from us.

WHAT INFORMATION WE COLLECT AND WHY

When you make an inquiry with Simba Safaris Ltd via our website, telephone, or in person, we collect your full name, email address, telephone number, and details about the safari or beach holiday program you are interested in. This information is necessary to process your quotation and/or booking. You will not be automatically subscribed to our newsletter; subscription is optional and requires your explicit consent.

If you request a brochure through our website, we ask for your name, email address, and country of residence to provide you with our materials. We guarantee that your personal data will not be shared with any third parties without your consent.

BOOKING INFORMATION

Upon booking with Simba Safaris Ltd, you will be asked to fill out an online booking form. This form collects information about you and any other individuals traveling with you, including but not limited to:

1. Full Name
2. Date of Birth
3. Email Address
4. Postal Address
5. Telephone Number
6. Passport Number
7. Insurance Policy Details
8. Medical Information and Dietary Requirements

We do not retain financially sensitive information such as credit card numbers or bank details. Some of your information may be disclosed to our partners, including hotels, lodges, and ground handlers, but only as necessary to fulfill your booking and ensure the smooth operation of your holiday services.

DATA RETENTION

Simba Safaris Ltd retains your personal information only as long as necessary to provide you with our services. We may also retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Typically, we store your data for no longer than 7 years, adhering to best practices for data retention.

ACCESS TO YOUR DATA

Your information is stored securely and is accessible solely to authorized employees of Simba Safaris Ltd. We maintain strict security measures to ensure the confidentiality and integrity of your data.

CONTACTING US

Simba Safaris Ltd is dedicated to the protection of your privacy. The personal information collected is held securely, respecting your privacy rights as stipulated by Article 16 of the Constitution of the United Republic of Tanzania^. which ensures the right to privacy and personal security. Should you require assistance or have any queries, please reach out to us via our contact form.